December 13, 2024
Dear Client,
As part of our commitment to provide the most reliable service to our clients, there will be server maintenance this weekend.
Maintenance Hours:
15th of December 2024 (Sunday) 01:30 – 04:00 (GMT+2)
Please note that the following aspects might be affected during the maintenance:
1. During the maintenance hours, Client portal and VT Markets App will be unavailable, including managing trades, Deposit/Withdrawal and all the other functions will be limited.
2. During the maintenance hours, the price quote and trading management will be temporarily disabled during the maintenance. You will not be able to open new positions, close open positions, or make any adjustments to the trades.
3. There might be a gap between the original price and the price after maintenance. The gaps between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed. If you don’t want to hold any open positions during the maintenance, it is suggested to close the position in advance.
Please refer to MT4/MT5 for the latest update on the completion and market opening time.
Thank you for your patience and understanding about this important initiative.
If you’d like more information, please don’t hesitate to contact [email protected].
