Are the funds in my trading account safe?

Absolutely. At VT Markets, we prioritize the safety and security of our clients’ assets above all else. As a rigorously regulated broker, we operate with complete transparency. Your funds are securely held in segregated accounts with some of the world’s most reputable banks, ensuring they are safeguarded against any unauthorized use.

How does VT Markets guarantee the safety of clients’ funds?

As a testament to our commitment to transparency and security, VT Markets adheres to strict regulatory guidelines. This includes maintaining client funds in segregated accounts, distinctly separate from our corporate funds. This measure is a cornerstone of our pledge to protect and accurately manage our clients’ investments.

How does VT Markets guarantee the safety of clients’ identity and bank information?

Your privacy and the security of your information are paramount at VT Markets. From the moment you begin your registration, through every transaction, your data is shielded by SSL (Secure Sockets Layer) encryption. This robust security protocol ensures that your personal and financial information remains confidential and invulnerable to intrusion.

Where is my money held?

Your peace of mind is our priority. That’s why, at VT Markets, we entrust your funds to segregated accounts housed within highly reputable global banks. This practice is integral to our security measures, designed to meticulously protect your assets.

How can I reach out to VT Markets if I have a dispute or complaint to raise?

We are committed to addressing any concerns you may have swiftly and efficiently. Should you need to raise a dispute or file a complaint, please don’t hesitate to contact us at [email protected]. To expedite the resolution process, please include in your email:

Your full name, date of birth, and residential address
Trading account and order number(s)
A detailed description of your complaint
Your desired resolution
Any pertinent documents (letters, screenshots, trading statements, etc.)
A contact phone number

VT Markets Commitment to Transparency and Trust

VT Markets stands as a regulated broker dedicated to upholding the highest standards of trust and transparency, especially regarding the safety of our clients’ funds. Our rigorous adherence to regulatory standards ensures that every aspect of our operations, from fund security to client support, is conducted with integrity and clarity. Trust in VT Markets to be a steadfast partner in your trading journey, committed to safeguarding your interests and fostering a secure trading environment.

For more information, please contact us here.

Ready to take the next step in your trading journey? Start your live trading account with VT Markets today and experience trading with a broker you can trust.